Shipping policy

Production & Fulfillment
All merchandise on this site is printed on demand by our partners. This means your items are made especially for you after you place an order.

• Production time: 2–7 business days

• Shipping time (U.S. orders): 3–7 business days after production

Total estimated delivery time: ~7–14 business days from the date of purchase.

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Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking updates to appear.

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Delays
Please note that delivery times are estimates only and are not guaranteed. Kentwood PTO is not responsible for delays caused by carriers, weather, customs, or events outside our control.

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Shipping Costs
Shipping costs are calculated at checkout and depend on the products and quantities in your order.

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Wrong Address
If you provide an incorrect or incomplete shipping address and your order is returned to the printer, we cannot cover the cost of reshipping. Please double-check your address before submitting your order.

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Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please review our refund policy.